Full time Belgrade
We are Super, a U.S.-based subscription service that provides care and repair for homes. We pay for repairs and breakdowns on covered appliances and home systems, provide a maintenance schedule that helps our customers understand the needs of their homes, and offer concierge service to manage the logistics for our customers’ home service needs.
We are funded by some of the biggest VC firms in tech — including investors in Uber, Airbnb, Oculus, and Snapchat. However, it’s not just the investors who love our product. We boast the highest customer satisfaction rates in our industry and Super came out of stealth to win #1 on Product Hunt on our launch day, ranking above 99.5% of all other tech products ever listed. We are currently disrupting a 40-year-old industry which is extremely profitable but treats its customers terribly.
Our headquarters is located in San Francisco and we are building up our team in Belgrade. We highly admire the quality of the talent pool in Serbia, so we are excited to add a new member to our Belgrade team. We have grown double from the beginning of the year, and with Series B raised, we want to grow even more!
Responsibilities
As a Product Designer, you will help Super deliver great product experiences. A good candidate is someone who focuses on problem-solving, has a passion for designing complex scenarios, and a good technical understanding of developer tooling. Bonus points for familiarity with the research aspects of design and experience working with patterns and component libraries. Empathy is the key skill we’re looking for so we need people who can check their ego at the door.
Discovery Phase:
- Participate in the team’s user research efforts
- Create prototypes (low fidelity through high fidelity)
- Conduct user testing
- Ideate user-centric solutions
- Facilitate discovery workshops
- Support the team with concepts, visual design, and UX copy
- Assist Product Manager in defining requirements and stories, as well as
other activities (e.g. presentations with business stakeholders)
Delivery Phase:
- Provide visual assets to engineers
- Improve UX/design quality by pairing with engineers and other designers
- Conduct user testing
- Prepare visual assets for documentation
- Collaborate with other designers on the Product Design team
Requirements
- Strong conceptual skills to design for complex scenarios
- Strong communicator and user advocate in an engineering setting
- Experience working with design systems, as well as strong knowledge of
UI design patterns and best practices - Experience with user research and user testing
- Graphics tools: Sketch (we use it extensively), Illustrator and Photoshop
(you won’t really use them that often, but we still want you to know your
way around) - Wireframing and prototyping tools: Balsamiq, Marvel
We’d Love to See:
- Portfolio demonstrating past work experience (this one is a must;
Dribbble or Bēhance will work, too) - Resume (we’ll settle for a well filled-out LinkedIn page)
In Return, We Offer You:
- Competitive salary
- Stock options (if the company does well, so will you)
- Agile team (we ship often and believe perfect is the enemy of done)
- Experience being a part of a fast-growing Silicon Valley startup (you’ll
get a career boost, learn a ton, build important relationships, and visit San
Francisco on an occasional all-expenses-paid trip) - Brilliant coworkers, you’ll love collaborating with (various team members
used to work at Google and Facebook, hold degrees up through Ph.D. from
universities like MIT, Berkeley, and Stanford, and built several companies
of their own) - Sponsored attendance to conferences, seminars
Please submit your application in English. Click apply and create an account if you don’t have one. Answering as many questions as you can on your profile page will help us shorten the selection process. We look forward to meeting you!
